FAQ

  • Why won't my candle stay lit?

    With wooden wick candles you have to make sure to trim down the wick to 1/4” before every use. The reason why it will not stay lit is because the wood is to charred and prevents the flame from burning. Simply trim off the top of the charred wick with one of our wick trimmers and your problem will be solved.

  • Can I order candles for an event?

    Of course you can! We specialize in making thank you gifts for events of all kinds. We can create custom thank you tags and wrap each candle for easy party favors. Email me for discounted pricing for bulk orders.

    Email me at laurenball63@gmail.com for more info.

  • How long is the burn time for each of your candles?

    14oz : Approximately 55 hours (dual wick makes the candles burn faster)

    10oz : Approximately 45 hours

    4oz : Approximately 15 hours

  • What does your logo mean?

    My logo is a representation of the start of my company. The antlers symbolize my company and the flowers symbolize growth.

  • Do you use clean scents in your candles?

    Yes we do! Our goal is to create an amazing candle experience while making sure our candles are not releasing any toxins or chemicals into the air. We do this by using 100% soy wax as well as no carcinogens or toxins used in our fragrances.

  • Why is the top of my candle bumpy after I burn it?

    The bumpy tops after burning are quite common with soy wax. It happens when the rate of cooling is inconsistent and unfortunately, it's difficult to control once the candle has been lit and then extinguished. The good news is that this is a by-product of all-natural wax, and it does not affect the performance of the candle.

  • Why is my candle sweating?

    Sweating can be the result of moving a candle from one temperature to another. Soy wax is sensitive to extreme temperature changes, causing the natural oils to separate from the wax, leaving the pools of oil we see on top. On the positive side this is how you know we only use natural products and it does not affect the burn or smell of the candle.